ctcLink Support
Hours: 8 a.m. to 5 p.m., Monday – Friday, excluding all Washington state holidays.
ctcLink Support:
- ctcLink Support
- ctcLink Accessibility
- ctcLink Enhancement Requests
- ctcLink Governance
- ctcLink Training
- Environment/Pillar Updates and Outages
- Jobs Currently Scheduled and Running
Data Services:
K-20 Education Network:
Legacy Applications:
Mailman eLists:
- Mailman eLists (listservs)
Software & Hardware Contracts:
Calendar
The ctcLink Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.
Environment/Pillar Updates
The 2025 ctcLink PeopleSoft pillar and PeopleTools update schedule is under development.
- Monday, April 7, 2025 – PCD Refresh
- Saturday, April 26, 2025, 6 am - 8 pm – ctcLink PeopleTools 8.61 Upgrade (Full System Outage)
- Monday, April 28, 2025 – PCD Refresh
- Monday, June 2, 2025 – PCD Refresh
- Monday, July 7, 2025 – PCD Refresh
- Monday, Aug 4, 2025 – PCD Refresh
- Saturday, Aug. 9, 2025, 7 am - 1 pm – HCM Image 52
- Monday, Sept. 8, 2025 – PCD Refresh
- Monday, Oct. 6, 2025 – PCD Refresh
- Saturday, Oct. 11, 2025, 6 am - 1 pm – CS Image 35
- Saturday, Oct. 25, 2025, 7 am - 1 pm – FSCM Image 53
- Monday, Nov. 3, 2025 – PCD Refresh
- Saturday, Nov. 22, 2025, 7 am - 1 pm – HCM Image 53
- Monday, Dec. 1, 2025 – PCD Refresh
- Saturday, April 26, 2025, 6 am - 8 pm – ctcLink PeopleTools 8.61 Upgrade (Full System Outage)
- Thursday, May 22, 2025 – Financial Aid Post-Regs 2.2
- Thursday, Aug. 21, 2025 – Financial Aid Post-Regs 3.1/3.2
- Saturday, Oct. 11, 2025, 6 am - 1 pm – CS Image 35
- Thursday, Nov. 6, 2025 – 1098-T Update
- Tuesday, Dec. 9, 2025 – Financial Aid Post-Regs 1.1
- Saturday, April 26, 2025, 6 am - 8 pm – ctcLink PeopleTools 8.61 Upgrade (Full System Outage)
- Saturday, Aug. 9, 2025, 7 am - 1 pm – HCM Image 52
- Saturday, Nov. 22, 2025, 7 am - 1 pm – HCM Image 53
- Thursday, Dec. 11, 2025 – Tax Update 25-D
- Saturday, April 26, 2025, 6 am - 8 pm – ctcLink PeopleTools 8.61 Upgrade (Full System Outage)
- Saturday, Oct. 25, 2025, 7 am - 1 pm – FSCM Image 53
- Thursday, Dec. 11, 2025 – 1099 Update
Weekly on Tuesday and Thursday, 5 to 7 p.m.
ctcLink Service Status Live Dashboard
Find out if service is up and running, down for maintenance, having trouble or critical issues in PeopleSoft pillars, Mobile Gateway, Portal, and AWS (Amazon Web Service).
Visit the ctcLink PeopleSoft Production Operations Dashboard.
Note: Third-party (non-ctcLink Production) application issues will not be displayed as a ctcLink service outage.
