CHRISTOPHER SORAN: All right, good morning, everybody. Welcome to the September edition of our ctcLink Accessibility Forum. We appreciate you coming. Let's get rolling. So here's our agenda for today. We got some image work with OKTA. We got an OAAP request came in. 

All right, so we have the HCM 49 IOVD or image overview document. And HCM is human capital management. The 49 is the updated version of it. And so up on our website, I put the link there. You can check out the image overview document. And I went over this at the last session. So got some cool updates coming to the time pages, some date edit box fixes, focus fixes, inconsistent navigation fixes, yeah, tabbing focus fixes, so calendar fixes, some good stuff. So that is coming on Saturday. So that'll be coming to a production near you very shortly. So yeah, any questions on that one? 

PADMA: We have Q&A review tomorrow and day after tomorrow. 

CHRISTOPHER SORAN: Yep. 

MONICA OLSSON: Oh Padma, this is Monica. If you could make sure I have the Q&A session info, I could make sure that it gets sent out to the different accessibility listservs I'm on. 

PADMA: Yeah, I'll forward you. 

MONICA OLSSON: OK, thank you. 

CHRISTOPHER SORAN: So also, some upcoming stuff that we're working on right now. So the finance image 50 will be coming to production on October 26. And so we're working on reviewing accessibility updates that came in that one. And we're also working on reviewing the accessibility updates in CS 32, as well as in HCX 24.2.1. And as a wonderful preview of some student facing changes coming in CSS 32. Not all the changes because there's a lot. And document here. So the-- [BACKGROUND CHATTER] going to go ahead and drive here. But I'll let Josh talk through these changes. 

JOSH GERE: And Monica. I think I can hear some background conversations through you. 

MONICA OLSSON: Oh, sorry. Let me mute for you. Thanks for letting me know. 

JOSH GERE: Thank you very much. Yeah awesome. Sounds much better now. Hi, I'm Josh Gere. I'm one of the developers on the app services team at SBCTC. So with this CS32 image, the new update for the CS pillar in PeopleSoft, it came with a lot of bug fixes, especially on the-- well, actually both student and admin side came with a lot. But today we'll just be going over the student facing portion. 

So in kicking off things here in the student homepage, if you go to the task tiles, then to do list usually has to do with admissions to do list activities. They have added on the grid for to do list. They have added sorting buttons. So that way you can by task institution. So if you're attending multiple institutions and you have multiple tasks, they will all show up on this list. And you can by institution as well as due date and status. If we can move along. And sorry, I'm still getting over a little bit of a cold. So if anything is unclear, please feel free to let me know and I'll repeat myself. 

So for the next fix we have in the self-service finance portion. So if you, a student, goes to their charges due, they have updated the labels within the grid that shows the multiple charges do as well as they fix the tab order for the Make A Payment button, or the Make A Payment list on the side of the screen. And both these screenshots are images of the markup from Andy to show that they have correct grid marking for the tables, and as well as where the tab order is placed for the Make A Payment button link. 

You want to move along here. So under the academics how to view grades. There was I guess a problem with the main region. The screen readers wouldn't read the rows correctly. So where we had like term academic institution, academic career before the screen reader would read it as a formal description, and then it would say, the following things like the institution and the academic career. So the words that were being read by the screen reader and are not visible on the page, which would make it confusing for students. So that was addressed. 

And this is for students making setting up an enrollment plan. So not all schools use the PeopleSoft enrollment payment or installment. Some use Nelnet. So this is only affecting I think about maybe 15 to 20 schools that they use the PeopleSoft installment plan. So if you go to campus finances and enroll into a payment plan, under the review installments, the go to tab link sequence is incorrect, or the go to top link is out of sequence. 

So I have two screenshots, one showing the now and the second one showing the before. And I use Andy to show the tab order. So the new one is in the correct tab order. It shows it comes after nine as 10 and before it was number two in the tab order. So we go from the top of the page down to the bottom of the page, then back up to the top of the page when you're using the tab key. So that's been corrected. 

In the financial account tile on the student home page. They fix I guess, the tooltip or the image helper to show that it's a static image. It's a small change, but I guess every fixes is a good fix. And the academics record tile under student home page. You go to View grades. The header names are now different for the grades before it just said view grades, and now it has something that has a little bit more meaning which is grade details. And then under the grade details it shows the GPAs. 

Under student home page, manage classes, view my classes. They have corrected some tabbing issues. So I use Andy to show the correct structure for the page. Under the student home page manage classes term list, they had an extra header listed in there, which wasn't meaningful and didn't make sense to the user. So they've corrected that and taken out the additional header to current terms heading. And these are screenshots showing the before and after for that. 

All right. Under managed classes. Class search and enroll. Selecting a term, then selecting a class and class information modal. They-- let's see. Click on. Sorry, I have to refresh what they actually did. Oh, before you couldn't actually tab away from the X button at the corner of the modal into the actual details and be able to go through the different tabs that were available, including class details, meeting information, enrollment information, class availability, and textbook information. Before, the focus was just stuck on the X button, so now it is accessible. 

Under the student home page admissions, select the term. The page. So this is like the application status list. It was a similar thing where the application and to do list tabs were not in the tab order. And this is an Andy screenshot showing that the application to do list links are not in tab order. And in the first screenshot it shows that there's focus on the application tab and it's now working. 

Under student homepage. Academic records view grades. If you select a value and then navigate through the cells in the table using your screen reader, the grid markup has now been fixed and meets criteria. So if you're using the grid great controls and jaws or NVDA, they should work well. In the student homepage, manage classes, browse course catalog. There were some extra there are extra words or labels not being read correctly by the screen reader or jaws in particular. So now that has been updated and corrected. 

And for the tooltip and academic planning. My planner. The tooltip wasn't showing before and now if you hover in, the tooltip is now displayed. In the Manage classes tile, shopping cart. They've added new message catalog entries that are accessible. Under academic records course history. Select a different term. There was an error, where they were using the data table as a layout table. And I guess they've corrected the table type and is now working with grid format or with the grid options and JAWS and NVDA. 

Under student records, application for graduation. They've-- I'm sorry. They've updated the names, address, and contact portions of the application for graduation. Some of this doesn't actually apply to us because we pull it directly from the profile. But there's been some updates to the application for graduation page. And so these next two items are along the same lines under managed classes browse, course catalog. The link names displayed with long course title description wordings like similar to an issue that we had earlier on. So it was showing or reading out words that were not on the page. So they've fixed fix that for this page as well. Sorry about that. 

Under managed classes tile, there was an alternate text role or of none or presentation. So that has been addressed. Under managed classes, drop classes if you select a term and click class details. It was reading incorrect labels for the-- I guess, for the headers for the columns. So in additional sentences were being read out to the user that were not visible on the page. So that has also been corrected. 

Going along the same lines with more words that are being read that are not actually visible on the screen, the academic standing field was doing that on this page, so they've corrected that. Under enrollment, enrollment swap classes. It displayed a message when the process encountered an error was not-- oh, it now displays a message when the process encounters an error and was not successful. Before it didn't do that. I've gone through the process and made sure that it does validate that. And if you go down to the screenshots, it shows where these validation messages are now coming across the user and being read to the screen reader. 

In the Manage classes, swap classes portion, they modified the headers and multiple rows of to reflect single or multiple rows of data. So if there is a class with combined sections, and there's multiple rows of data within that header, then it now recognizes that and announces it appropriately. 

So this bug affected multiple pages. I believe there are seven pages that this affects and mostly has to-- it's all has in the managed classes tile within the student home page. But when you go to update classes, swap classes, class search and enroll, you go to your shopping cart, review my classes, all of these have a selection where you select your term and institution, and once you selected your term and institution, there is a Change Term button that shows up at the top of the page that you can select. If you want to pick a different term. 

They've fixed that button so the ARIA label says select a different term, and it makes more sense to a user that's using a screen reader. And I believe that is about it. Are there any questions? 

MONICA OLSSON: Thank you, Josh, for going through all of that, especially as you're healing from a cold. I think that's a list of a lot of really good improvements coming our way in the CS pillar. 

JOSH GERE: Yep. I'm excited for especially since we have all the improvements coming on the side as well. So it's not just access getting all the updates and all the love. 

MONICA OLSSON: Yeah that's right. 

CHRISTOPHER SORAN: Yeah that was a long list of student facing updates. Some pretty great stuff. I'm excited about it. Seems like Oracle is really picking things up, especially on the CS side. It's cool. 

JOSH GERE: Yeah the last six months or so, we've been seeing a pretty substantial shift in just their wanting to work on accessibility issues as well as help us out with replication steps. 

CHRISTOPHER SORAN: Yeah, that was something we struggled with for a long time where we would get a list of bug fixes with no replication steps or details on what page it got changed on what, even if we didn't know what page it was, what change was made on the page? So Josh spent hours just digging through the code to see, oh, the tab index order was changed or something. So they're really putting a lot more details and information in that. So yeah, seeing lots of great improvements from them. It's quite helpful. 

MONICA OLSSON: That's really good news that they're coming around and being more helpful, and more responsive. I think it has a lot to do with the advocacy and relationship you all have worked on building with them, and who knows? You maybe they have some folks paying attention to what's happening nationally right now with the Americans with Disabilities Act, too. Who knows? I think vendors are going to start to feel that pressure more and differently now that we have some updated federal legislation around accessibility requirements. 

I do see a question in the chat. Chris from Agnes. It says, is there a running list of pending items. I'm curious how big the other list is? I know that there's a running list of open ticket items at the end of each slide deck. And I'm wondering if that's answering your question, Agnes, or if there's another piece of information, Chris, that you have to offer Agnes. 

CHRISTOPHER SORAN: You're exactly correct. Yeah. So at the end of the slide deck that I don't present, there's a list of the stuff that we have, like open service requests with Oracle on or other vendors. If it's a high point thing or a-- 

MONICA OLSSON: Yeah, if it's an accessibility related open ticket. So, yeah. Sorry, Chris. So Agnes, we have found that going through those pages every time, it is not a great use of our time each open form. But these slide decks that are being shared right now through screen share are posted to the accessibility pages ctcLink Accessibility pages on our website. So you can look at that directly yourself. And the list of open items are always at the end of each slide deck. 

JOSH GERE: And just a heads up on this one that we shared today, you got pretty much a little sneak peek of it. We haven't submitted it to for the IOVD to be posted on I guess the main page yet that would probably come in another week or so. So-- 

MONICA OLSSON: The document that you were using? 

JOSH GERE: --yeah The one that I shared today. 

MONICA OLSSON: OK cool. 

CHRISTOPHER SORAN: Yeah. So I'll post on the stuff we'll go through if there's been some big changes because SRs, their service request with Oracle, there's often back and forth and they need traces and then we convince them it's a problem. They got to work on it, getting an image update, and then we gotta update it. So it's usually a process. But yeah like all these updates are coming through. I mean, a bunch of this Thanks to Josh and Padma for getting those SR submitted couple years ago. And now we're finally seeing the fruits of the labor coming through for a few months. 

Yeah, so just depends on how quickly they got the fixes through. So yeah. If there's anything you're wondering about feel free to email anytime. Yeah, that's cool. HCX updates as well. So we'll be showing those off as well in a future form. We're still reviewing those. Yeah. 

MONICA OLSSON: OK, so this next slide is just a quick little FYI. We've mentioned several times previously at other open forums that we have a standing accessibility update and kind of conversational meeting with representatives from Okta, the multi-factor authentication product our system is using. And those meetings started about consistently about, I don't 9 or 10 months ago. It's been a while now. 

But anyway, our main person for those meetings has recently changed. There's been a staffing change on their end and that person is working on getting some-- the most current updates for us on their accessibility. So they're working with the third party DQ to do some accessibility audits of their product, and has promised to share some of that information with us and updates on progress around how those audits are going to be resolved. And so we're just waiting for more information from them. 

CHRISTOPHER SORAN: Yes. Yeah. We're especially interested in the updates to the page where you set all your two factor. Yep 

MONICA OLSSON: Yeah. The user admin page had a lot of issues with it. And so they're kind of doing a full-- my understanding is they're doing a full redesign of that page to improve accessibility. And DQ is specifically being brought in on that design-- redesign project. 

CHRISTOPHER SORAN: Yeah, that's good. They're involved. No, they'll catch anything. No, that'll be good. And then we for the OAAP or online admissions application portal for the Social Security number entry, we had this issue reported to us. So we open up ticket on it and we'll be working on it. Thanks for bringing that to our attention. Yeah. Got that submission last week. Always appreciate anything you see. We'd love to hear about it. And we'll work with the vendor of the product is for to get it fixed. So, yeah. 

And if you got any topics you want us to cover, feel free to submit to our forum. Or if you have any questions, you can always email me anytime. The link to the accessibility web page where we have the image overview documents, for example, the upcoming HCM image, it's going live on Saturday. You can see all the cool time page changes that are coming. And that was our that was our list today. 

MONICA OLSSON: Awesome Thanks Chris. And then our next meeting will be October 8. Same Zoom link 11:00 to noon. Are there any questions or comments from attendees before we say goodbye? Well, Thank you all for being here. It's good to see whether it's a small or big group represent folks from across our system taking part in this conversation. We hope that whatever role you're within at your institution, you can help share these positive updates back to your people so that they're aware of the improvements that are coming your way across these applications. 

We'll see you in a month. And again, like Chris said, if you want to submit your question or a topic for a forum, or you or someone is encountering what you believe to be an accessibility barrier in HCX or ctcLink, please contact us and we will work with you right away. And I think that's it for today. So we'll go ahead and say goodbye. 

CHRISTOPHER SORAN: Thanks, everybody. Have a great day. 

AUDIENCE: Bye.