ctcLink Help

Be sure to select the correct college from the main page.

Bates Technical College ctcLink Support

• Bates Tech Employees
  • Submit a Bates Tech IT Work Request (log-in required) or call 253-680-7070
  • Bates Tech ctcLink Employee Training
• Bates Tech Students
  • Bates Tech Student Help & Resources 
  • Bates Tech student support: Email StudentHelp@batestech.edu or call 253-680-7055.
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Bates Tech Online Admissions Application Portal Help or call Bates Tech Student Services at 253-680-7002.

Bellevue College ctcLink Support

• BC Staff and Faculty 
  • Virtual and in-person support: Staff ctcLink
  • Virtual and in-person support: Faculty ctcLink 
• BC Students, Staff and Faculty
  • Bellevue College ctcLink
  • Virtual and in-person support:  IT service desk
  • Call IT Service Desk:  425-564-HELP (4357)
  • Call ctcLink Support:  425-564-LINK (5464)
• BC Students
  • Virtual and in-person support:  Student ctcLink
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Online Admissions Application Portal Help Ticket

Bellingham Tech ctcLink Support

• Employees
  • Email ctcLink support questions email to BTC Helpdesk helpdesk@btc.edu or call 360-752-8417
  • ctcLink Employee Training
• BTC Students
  • ctcLink Student Help & Resources  
  • ctcLink support:  Visit BTC Library for video chat, password reset and email at library@btc.edu.
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: BTC Online Admissions Application Portal Help or call Admissions at 360-752-8345.

Big Bend ctcLink Support

• ctcLink Students and Staff
  • Help Desk: Email support@bigbend.edu or call 509-793-2206
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Big Bend Online Admissions Application Portal Help

Cascadia College ctcLink Support

• Student & Employee ctcLink Help
  • Email: ctcLinksupport@cascadia.edu
  • Phone: 425-352-8228
  • Chat: support.cascadia.edu 
• Cascadia Employee ctcLink Help Resources
  • Employee Help Desk Portal
  • Employee ctcLink Homepage (requires login)
• Cascadia Student ctcLink Help Resources
  •  
  • Student Help Desk Portal
  • Student ctcLink Homepage
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help:  Cascadia Online Admissions Application Portal Help 

Centralia ctcLink Technical Support

• Employees
  • Email IT Help Desk  or call 360-623-8910 
• ctcLink Support for Students, Staff, and Faculty 
  • ctcLink at Centralia College 
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help:  Centralia Online Admissions Application Portal Help

Clark College ctcLink Support

• Clark College students
  • Contact Tech Hub at 360-992-2010 or email TechHub@clark.edu
• Applicants 
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Clark Online Admissions Application Portal Help
• Clark College employees
  • Contact IT Service Center at 360-992-2425 or submit a Help Desk Ticket (requires login)

Clover Park Technical College ctcLink Support

• CPTC Students
  • Student Support and Resources
• Applicants 
  • Online Admissions Application Portal (OAAP) & General Admissions Help:  Online Admissions Application Portal (OAAP) Help
• CPTC Employees
  • Employee Support and Resources
• CPTC General ctcLink Support
  • ctcLink at CPTC

Columbia Basin College ctcLink Support

• CBC Students
  • Email: shelp@columbiabasin.edu
  • Phone: 509-543-1445
  • Student ctcLink Knowledge Base
• Applicants 
  • Online Admissions Application Portal (OAAP) & General Admissions Help:
    • Apply to CBC
    • Email: records@columbiabasin.edu
    • Phone: 509-547-0511
• CBC Employees
  • Email: tshelp@columbiabasin.edu
  • Phone: 509-542-5553 or ext. 2353
  • Faculty & Staff ctcLink Knowledge Base

Community Colleges of Spokane IT Customer Support Center

• IT Support Freshservice Ticket Portal
• Call 509-533-4357 (4357), Option 2
• Email: ITSupportCenter@ccs.spokane.edu

Edmonds College ctcLink Support

• IT Help Center
  • Submit IT Support Ticket
• Faculty and Staff
  • ctcLink Training and Resources for Employees
• Students
  • ctcLink Training and Resources for Students
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Edmonds Online Admissions Application Portal Help

EvCC ctcLink Support

• EvCC Staff and Faculty 
  • ctcLink Support for Staff   (requires login)
  • ctcLink Support for Faculty  (requires login)
  • Email:  ctcLink@everettcc.edu
  • Technology Services TechHUB:  425-388-9333
• EvCC Students
  • ctcLink Student Resources
  • Email: ctcLink@everettcc.edu
  • Technology Services TechHUB: 425-388-9333
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: 
    
    • Email:  Admissions@everettcc.edu
    • Phone: Admissions 425-388-9219
    • Text: 425-382-7533

GHC ctcLink Support

• GHC Students
  • Student ctcLink
  • Virtual support: Student Assistance Team Help Desk Zoom Lobby
  • Email: studenthelp@ghc.edu
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions: Grays Harbor Online Admissions Application Portal Help 
• GHC Staff and Faculty 
  • ctcLink Support for Staff and Faculty  (sign in required)
  • Email:  helpdesk@ghc.edu
  • IT Help Desk:  Ticketing System

Green River College ctcLink

• Employees (Faculty and Staff)
  • ctcLink Training and Resources for Employees
• Students
  • ctcLink Training and Resources for Students
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Green River Online Admissions Application Portal Help

Highline College ctcLink

• IT Services: Information and Help Desk
• Submit a Help Desk Ticket
  • Visit
  • Call 206-592-4357 (HELP)
  • Email
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help:  Highline Online Admissions Application Help

Lake Washington Institute of Technology ctcLink Support

• LWTech Employees
  • Employee ctcLink Home Page
  • Employee Help Desk Portal
• LWTech Students
  • • Student ctcLink Homepage
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help
    • Email Admissions
    • 425-739-8104

Lower Columbia College ctcLink Support

• IT Help Desk Portal: Submit Help Desk Request  
• Faculty and staff: LCC ctcLink resources
• LCC students: Training and Resources for Students
• LCC student self-service: ctcLink Student Self-Service 
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help:  Lower Columbia Online Admissions Application Portal Help

Olympic College ctcLink Support

• ctcLink Student and Staff Support
  • Email helpdeskticket@olympic.edu or call 360-475-7600
• OC Students
  •  ctcLink Self-Service Portal Log-in Support
  • First-time ctcLink log-in instructions for students (video) 
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help 
    
    • Olympic Online Admissions Application Portal Help
    • "How to Apply to Olympic College" Step-by-Step Video 

Peninsula College ctcLink Support

• Peninsula College Staff and Faculty 
  • Email IT Help Desk or call 360-417-6501 
  • ctcLink Resources (requires login)

• Peninsula College Students
  • ctcLink Student Self-Service
  • Training Resources
  • IT Helpdesk: 360-417-6501 or helpdesk@pencol.edu
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Peninsula Online Admissions Application Portal Help

Pierce College ctcLink Support

• Pierce College Students
  • ctcLink Student Self-Service
  • Training & Resources
  • IT Helpdesk: 253-964-6373 or helpdesk@pierce.ctc.edu
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Pierce College Online Admissions Application Portal Help
• Pierce College Staff and Faculty
  • ctcLink Resources for Pierce College Employees 
  • Email Help Desk or call 253-964-6373

Renton Technical College ctcLink Support

• RTC Students, Staff and Faculty
  • RTC ctcLink Page
  • Student Support and Resources
  • Employee Support and Resources
• RTC Technical Support
  • Technical Assistance: servicedesk.rtc.edu
  • Phone: 425-235-2500
  • Email request: servicedesk@rtc.edu
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: RTC Online Admissions Application Portal (OAAP) Help

If you need help with your ctcLink account, first contact the college or agency where you are applying for admissions, attending classes, or working.

This support link is for SBCTC agency employees only.

SBCTC Agency Service Desk

• SBCTC agency employees:  Contact the SBCTC services desk (requires login)

Seattle Colleges ctcLink Support

• IT Help Desk
• ctcLink Support for Students
• ctcLink Support for Faculty
• ctcLink Support for Staff

Applicants

Online Admissions Application Portal (OAAP) & General Admissions Help:

• North Seattle Online Admissions Application Help
• Seattle Central Online Admissions Application Help
• South Seattle Online Admissions Application Help

Shoreline Community College ctcLink Support

• Shoreline Students
  • ctcLink for Students
  • Help Center: Technical Support Center
• Shoreline Faculty and Staff
  • ctcLink for Employees
  • Help Center: Technical Support Center  
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help
    
    • Email: enrollmentservices@shoreline.edu
    • Phone: 206-546-4611

Skagit Valley College ctcLink

SVC Employees

• IT Help Desk Support: Email ITHelpDesk@skagit.edu or call 360-416-7766
• Faculty: ctcLink Training and Resources for Faculty
• Staff: ctcLink Training and Resources for Staff

SVC Students

• Students: ctcLink Support and Resources for Students
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: SVC Online Admissions Application Portal Help

South Puget Sound Community College ctcLink Support

• Email: helpdesk@spscc.edu
• Phone: 360-596-5544
• How-To Support: support.spscc.edu
• Create a Help Ticket (requires ClipperID login)
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: admissions@spscc.edu

Community Colleges of Spokane IT Customer Support Center

• IT Support Freshservice Ticket Portal
• Call 509-533-4357 (4357), Option 2
• Email: ITSupportCenter@ccs.spokane.edu

• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Spokane Online Admissions Application Portal Help

Community Colleges of Spokane IT Customer Support Center

• IT Support Freshservice Ticket Portal
• Call 509-533-4357 (4357), Option 2
• Email: ITSupportCenter@ccs.spokane.edu

• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Spokane Falls Online Admissions Application Portal Help

Tacoma Community College ctcLink Help Desk

TCC Students

• TCC student phone support: 253-566-5176
• Support ticket email:  support@tacomacc.edu
• Support Portal

TCC Employees

• TCC staff and faculty phone support: 253-460-HELP (4357)
• Support ticket email:  support@tacomacc.edu
• Support Portal

Applicants

• For Online Admissions Application Portal (OAAP) & General Admissions Help
  • Tacoma Online Admissions Application Portal Help
  • Contact Entry Services at entry@tacomacc.edu or call 253-566-6042

Walla Walla Community College ctcLink Support

• WWCC Students
  • ctcLink Student Resources
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Walla Walla Online Admissions Application Portal Help 
  • Email Admissions@wwcc.edu
• WWCC Faculty and Staff
  • ctcLink Employee Resources
  • WWCC Helpdesk Ticketing System

Wenatchee Valley College ctcLink

• ctcLink Support for staff  - Virtual assistance Zoom rooms, live chat, ticketing system, and forms
• ctcLink Support for students
  • Email helpdesk@wvc.edu or call 509-682-6550
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Wenatchee Valley Online Admissions Application Portal Help

Whatcom ctcLink Support

• WCC Employees
  • IT Helpdesk: helpdesk@whatcom.edu or call 360-383-3420
  • Faculty & Staff ctcLink training and resources (requires login)

• WCC Students
  • IT Helpdesk: studenthelpdesk@whatcom.edu or call 360-383-3410
  • Students: ctcLink training and resources 
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help: Whatcom Online Admissions Application Portal Help

Yakima Valley College ctcLink Support

• YVC Employees
  • YVC Help Desk: Email helpdesk@yvcc.edu or call 509-574-4717
  • ctcLink Employee Help & Resources
• YVC Students
  • ctcLink Student Help & Resources 
  • ctcLink Support YVC Help Desk: Email helpdesk@yvcc.edu or call 509-574-4717
• Applicants
  • Online Admissions Application Portal (OAAP) & General Admissions Help:  YVC Online Admissions Application Portal Help 
  • Or call Admissions at 509-574-4712